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Help & Support

Before you send a report

Can’t sign in?

Use Forgot password. Request and open the email link in the same browser. Check spam if the email is missing.

Video won’t play?

The coach must be live, and you need Premium plus game access. Check your connection and retry Watch live video.

Wrong score or play?

Ask the game’s coach or scorekeeper to correct the play. Fans can’t edit games. Use the corrections guide for help.